URGENT CARE OF CT EXECUTIVES SPEAK AT NATIONAL CONFERENCE
Three nationally-recognized executives from Urgent Care of Connecticut were invited to speak at the Urgent Care Association of America’s (UCAOA) 2013 Spring Annual Convention held April 8-11 in Orlando, FL. The UCAOA’s spring conference is an annual meeting consisting of approximately 600-800 attendees covering a myriad of clinical and business-focused topics with representation from over 80 exhibitors. Sharing their expertise and knowledge to urgent care providers, business owners, administrators and clinical staff members from across the country were Chief Medical Officer, Dr. Jeannie Kenkare, Chief Executive Officer, Dr. Robert Rohatsch, and Chief Performance Officer, Beth Agen, MBA.
Dr. Kenkare was asked to speak on two separate topics including “Pre-operative Evaluations in the Urgent Care Center.” As a local expert in this area, she presented the latest data and national recommendations regarding preparation of the “healthy” vs. “unhealthy” patient for minor, intermediate and high-risk non-cardiac surgeries.
Her second topic was “Medical Evaluation of the Pregnant Patient in the Urgent Care Setting”. She discussed the physiologic changes which occur in pregnancy, the management of common medical illnesses which may occur in the pregnant patient, and the safety of medications used to treat these illnesses in pregnancy.
Dr. Rohatsch presented “Creating a High Performance Corporate Culture.” As CEO and founding partner of Urgent Care of Connecticut, Dr. Rohatsch shared his vision for fostering a positive corporate culture through a highly-focused business strategy, mission and corporate philosophy. He discussed how to set the highest standards for business growth, quality, legislative adherence and financial performance, and how to transcend these standards into a flourishing corporate culture with positive patient relationships and experiences.
Beth Agen, MBA presented her area of expertise “Assessing Employee Performance.” Ms. Agen discussed how job descriptions affect employee performance; creating an informal feedback loop in order to provide employees with continuous performance feedback; ways to recognize the importance of, and understanding how to balance, positive and negative observations; knowing how to set formal employee performance goals that are time-bound and measurable; and implementing interventions that break negative cycles of behavior.
About Urgent Care of Connecticut
Established in 2008 in Southbury, CT, Urgent Care of Connecticut is the physician-owned leader for urgent care of non-life threatening medical conditions in the State. As the first urgent care center in Connecticut to be certified by the Urgent Care Association of America, Urgent Care of Connecticut prides itself on treating patients as individuals – with compassion and respect – and assists the communities it serves by alleviating stress on hospital emergency rooms and primary care physician offices alike.
As full-service walk-in clinics with offices in Brookfield, Glastonbury, Norwalk, Ridgefield, and Southbury, Urgent Care of Connecticut offers walk-in treatment for a wide array of illnesses and injuries ranging from influenza, other viral infections, strep throat, lacerations, fractures, poison ivy, Lyme disease, and vaccinations. X-Rays, blood and urine tests, EKG’s, physical exams, IV fluid/medication are also offered.